Recently, the techniques used by hackers and e-mail spammers have gotten more and more sophisticated. While it’s obvious that a spammer sent an e-mail from a Nigerian widow seeking to transfer $10 million USD, sometimes things aren’t that clear. New scams seem to appear everyday and hackers are now turning to cold calling over the… Read more at the full article: Protect Yourself from Spammers and Hackers
Tag Archives: telephone
Protect Yourself from Spammers and Hackers
Posted in Alerts, General Announcements Also tagged e-mail, identity management, security and privacy, security standards, telecommunications, University Community, webmail
Meet Me Conferencing No Longer Available Beginning Oct. 1
Effective October 1, 2011 the Office of the Chief Information Officer (OCIO) will no longer provide Meet Me Conferencing service currently requested through Ohio State’s Directory Assistance operators (2-OHIO). The decision to end this service is the result of a year-long evaluation of OCIO service offerings with the objective of determining how to maximize resources to best serve the… Read more at the full article: Meet Me Conferencing No Longer Available Beginning Oct. 1
Posted in Alerts, General Announcements, Services Also tagged new services, telecommunications, University Community
Call Center Product Enhances Customer Experience
Article originally published in a different format Are you looking for a better way to manage your call center’s resources or track customer interactions? The Customer Interaction Center® product can help. The product is a powerful contact center solution that enables you to assist customers more efficiently, centralize supervision, maximize staff and resources, trend calls,… Read more at the full article: Call Center Product Enhances Customer Experience
Posted in Services Also tagged telecommunications
Internet and Telephone Service Restoration Update
Article originally published in a different format A fire in a wiring tunnel over this past weekend affected data, Internet and telephone connectivity in more than 40 buildings on the south portion of main campus. The university has been actively working to restore these services. As of Tuesday (6/17), data and Internet connections have been… Read more at the full article: Internet and Telephone Service Restoration Update
Posted in Services Also tagged system updates
OSU Wireless-Cellular Office to Relocate in 512 BSE
Article originally published in a different format To provide customers with a central, convenient location, beginning March 1 all OSU cellular “walk-in” services will be available from 512 Baker Systems Engineering, 1971 Neil Ave. Service hours will be 8 a.m. to 4:30 p.m., M-F. After February 28, OIT will no longer service cellular customers at… Read more at the full article: OSU Wireless-Cellular Office to Relocate in 512 BSE
Posted in General Announcements Also tagged wireless
8-HELP and 2-UNIT Phone Numbers Merged
Article by Lisa Calcara and Jamie Lambert Originally published in a different format The Office of Information Technology recently merged the phone numbers for two of its contact centers, 8-HELP (688-4357) and 2-UNIT (292-8648). Now customers can call 8-HELP for all information technology services provided by the offices of the Chief Information Officer. 8-HELP is… Read more at the full article: 8-HELP and 2-UNIT Phone Numbers Merged
Posted in Services Also tagged telecommunications
