In IT Service Management terms, a Process is: “a structured set of Activities designed to accomplish a specific Objective. A Process takes one or more defined inputs and turns them into defined outputs. A Process may include any of the Roles, responsibilities, tools and management Controls required to reliably deliver the outputs. A Process may define Policies, Standards, Guidelines, Activities, and Work Instructions if they are needed.”
Data enters or is taken in by the process, is processed, and the output data is stored and/or presented to a subsequent procedure within the same and/or other processes. In some cases procedures may trigger other procedures, processes or sub-processes. The outcome should be measured and reviewed. This very basic description underpins any process description. A process is always organized around a goal. The main output of that process is the result of that goal. (ITIL V3 Pocket Guide, 30 May 2007)
As the OCIO implements individual processes, they will be described within this repository, along with an identified Process Owner.