About OCIO

The Office of the Chief Information Officer (OCIO) provides services to help Ohio State faculty, students and staff use technologies in learning, teaching, research and administrative settings. The primary role of the OCIO is to serve as a catalyst in working with the campus community to leverage technology to advance and support the mission and goals of the university.

The Office of Distance Education and eLearning (ODEE), sister organization to OCIO, is charged with providing students, both on and off campus, with an enriched educational experience through technology-ready classrooms, centralized learning systems, innovations in technological pedagogy and distance education opportunities.

Leadership & Teams

Michael Hofherr

Michael Hofherr

Vice President & Chief Information Officer

hofherr.3@osu.edu | 614-247-6819

Michael B. Hofherr is Ohio State's Vice President and Chief Information Officer. This role includes the leadership of two departments - the Office of the Chief Information Officer (OCIO) and the Office of Distance Education and eLearning (ODEE).

Within the Office of the Chief Information Officer, his responsibilities include the planning, alignment, budgeting, design, implementation and operation of information systems in support of the university's strategies and objectives within the direct OCIO organization. He establishes the IT strategy, policy, standards, and direction of processes for the university's estimated 35 indirect and distributed IT organizations.

As CIO,Hofherr is also responsible for the Office of Distance Education and eLearning (ODEE). His responsibilities include all forms of the university's distance education and eLearning efforts, including degree offerings, credit courses, non-credit certificates, iTunes U offerings, and hybrid as well as pure distance programming. He is also responsible for supporting the delivery of classroom technology and eLearning efforts.

Mike Hofherr joined Ohio State in 2011 and was named Ohio State's associate vice president for distance education and eLearning in 2012. Prior to that, Hofherr served for nearly two years as the senior director for learning technology in the OCIO, where he helped transform the educational technologies offerings on campus. He spearheaded the Digital First initiative, expanded the Impact Grants program, and led a classroom technology transformation that resulted in more than $2 million in savings while improving services. As senior director for learning technology, Hofherr also oversaw Carmen, the university's learning management platform, and the Digital Union.

Hofherr came to Ohio State in 2011 from Penn State, bringing an extensive background in managing and leading all aspects of learning technology projects. He holds a BS in communications media from Indiana University of Pennsylvania and an MS in instructional systems from Pennsylvania State University.

Diane Dagefoerde

Diane Dagefoerde

Deputy Chief Information Officer

dagefoerde.2@osu.edu | 614-292-9500

Diane Dagefoerde became Deputy Chief Information Officer in mid-2014. In this position she oversees enterprise-wide technology services offered by the Office of the Chief Information Officer (OCIO), including Applications, Data Warehousing, Infrastructure, Architecture and Enterprise Security.

Dageforede joined Ohio State in 2001 and served in a variety of technology positions, most recently as Chief Information Officer for the College of Arts and Sciences. In this role her primary focus was on modernizing and adapting legacy IT operations to support the college's strategic goals. At ASC, she helped the college identify the IT services it needed, calculated the costs at different performance levels, and balanced their portfolio to ensure goals, priorities and budgets remained aligned.

One of Diane's key strengths is her ability to translate between technical and academic communities. Facilitating these collaborations enables modern IT solutions for innovations in teaching and research and streamlining business operations.

At the university level, Diane works with OSU's IT leadership on governance and policy issues and has partnered with many groups around the University on initiatives ranging from helping to develop standard desktop configurations for purchase across OSU to working on the development of AdvisingConnect, an advising notes system used by all academic and administrative units.

Diane has earned three degrees from Ohio State: M.Ed. (specialization: Instructional Design and Technology, 1996), B.A. (Spanish Literature, 1992) and B.A. in Journalism (1992).

Helen Patton

Helen Patton

Chief Information Security Officer

patton.91@osu.edu | 614-292-7831

With more than 15 years of experience in the Security, Risk and Resiliency profession, Helen Patton (CRISC, CISA) brings a wealth of experience in managing technology and operational risk for global organizations, and advocates using Information Risk and Security Operational Management to enable the mission of the Institution.

Since July 2013 Helen has assumed the role of Chief Information Security Officer at The Ohio State University, where she manages a Security Operations and Services team, as well as overseeing Information Risk and Control Governance across University units. The Security team is responsible for University policies and standards related to Information Security, as well as providing Security Services to address control requirements outlined in the University Information Security Standard. Helen chairs the University Information Security Advisory Board, which governs the execution of the Information Security Standard.

Prior to working at OSU, Helen spent nine years in a Fortune 50 Financial Services firm, where she was responsible for creating Risk and Resiliency programs and operations which delivered pragmatic risk delivery capabilities to internal and external clients, in areas such as SOX/SSAE16 oversight, vulnerability management, mobile technologies, cyber security, business continuity, and operations management.

Helen holds certifications as a Certified Information Systems Auditor and Certified In Risk and Systems Control, from ISACA. She is also a member of the Information Systems Security Association and the CISO Executive Roundtable.

Liv Gjestvang

Liv Gjestvang

Associate Vice President of Learning Technology

gjestvang.1@osu.edu | 614-247-6457

Liv Gjestvang joined Ohio State's Learning Technology team in 2007 and became Director of Learning Technology in 2012. Since June of 2013, she has been serving as the Interim Associate Vice President for the Office of Distance Education and eLearning. Ms. Gjestvang leads Ohio State's Digital First initiative, recognized nationally for the development of digital content to transform teaching and learning in higher education. She currently oversees Ohio State's iTunes U initiative, along with the Digital Bookstore, the development and piloting of low-cost digital texts, U.OSU.EDU, a campus-wide professional blogging platform with more than 3,000 users, as well as three (soon to be five) Digital Unions, high-end multimedia production labs at Ohio State. Her team produces Innovate an annual national conference focused on exemplary teaching and learning with technology. Under her direction, Ohio State's Digital First initiative received the New Media Consortium's Center for Excellence Award in 2013.

Liv was a co-founder of Ohio State's Digital Storytelling Program, designed to share the academic work of the University with a broad public audience through digital media/content creation. This program became a national model for the use of digital media to build greater public understanding of the research and teaching missions in higher education. For more than a decade, Liv has taught student and teacher professional development courses in storytelling and digital media through the Wexner Center for the Arts. Prior to coming to Ohio State, she worked with youth and community media at a PBS affiliate in New York and has taught young filmmakers at the Sundance Film Festival, Taos Talking Pictures and throughout Ohio. She is the Founder and Director of Youth Video OUTreach, a community project that brought together 9 students and a host of local artists to produce the acclaimed documentary, 20 Straws: Growing Up Gay. This project received major funding through the Ohio Arts Council and the Legacy Fund of Central Ohio and has been screened at schools, universities and human rights conferences in the United States, Canada, Europe and South America.

Gjestvang has presented her work with youth, social justice, and multimedia education at national and international conferences including the Ohio Digital Commons for Education, the Educause Learning Initiative, and the National Alliance for Media Arts and Culture. In 2007, Youth Video OUTreach was one of ten featured projects internationally at the New Media Consortium. Her work with this project has been cited in academic journals and books including "Studies in Art Education" and "Interrupting Hate: Homophobia in Schools and What Literacy Can Do About It". She is the recipient of Ohio State's 2014 Distinguished Staff Award, for outstanding leadership and accomplishments in service to the university.

Robert Griffiths

Robert Griffiths

Senior Director of Digital Scholarship & Development

griffiths.44@osu.edu | 614-292-5901

Dr. Robert Griffiths is the Senior Director of Digital Scholarship and Development for the Office of Distance Education and eLearning. He began working at Ohio State in 2007 and has been advancing the university’s distance education initiative since 2013. Dr. Griffiths has been passionate about the affordances and possibilities of technology empowered learning opportunities since showing his family how to use the Apple IIc. The journey for life-long learning is an undercurrent that drives much of his professional and personal interests, whether it is formal education, tutoring, or coaching tennis.

Beyond directing distance education efforts for Ohio State, he is the senior director over the university’s distance education state authorization team, digital scholarship research team (MOOCs and ODEE grants program), and the extended education team (student support services for those through non-degree, Program 60, or contractual outreach paths).

Prior to his current role, Dr. Griffiths created the ODEE grants program and served as principal investigator in an effort to study how the use of technology can engage students, increase instructor efficiency, and support anytime/anyplace learning. During the first five years of the grants program, his work supported more than 100 faculty and impacted more than 60,000 students. He is the author or co-author on numerous book chapters and journal articles.

Dr. Griffiths earned his bachelor's degree in communication from Denison University and his master's and doctorate degrees in communication from Ohio State.

Clay Michalowski

Clay Michalowski

Chief Administration Officer

michalowski.1@osu.edu | 614-292-3665

With 25 years of experience, Clay is responsible for all financial, fiscal management and human resource aspects of both OCIO and ODEE. He provides leadership and coordination in the administrative, business planning, accounting and budgeting efforts of the organization.

Create, coordinate, and evaluate financial programs and supporting information systems of the department. Approve and coordinate changes and improvements in financial and management information systems for the organization. Ensure compliance with University polices. Oversee the approval and processing of revenue, expenditure, and position control documents, department budgets, mass salary updates, ledger, and account maintenance and data entry. Coordinate the preparation of financial statements, financial reports, special analyses, and information reports. Develop and implement finance, accounting, billing, and auditing procedures. Establish and maintain appropriate internal controls. Interact with other managers to provide consultative support to planning initiatives through financial and management information analyses, reports, and recommendations. Establish and implement short- and long-range departmental goals, objectives, financial policies, and operating procedures.

Katherine Keune

Katherine Keune

Senior Director of Marketing, Communication & Training

keune.1@osu.edu | 614-247-6980

With 15 years of experience, Katharine is responsible for marketing, communication, web and media relations for both OCIO and ODEE. She held this position since the organizations were unified under one leader in July 2014.

Before taking on this role, Katharine worked with Ohio State for more than 10 years, most recently as ODEE communication director for one year and as OCIO communication director for the three years prior. As ODEE communication director she built a marketing communication team from the ground up to support ODEE's distance education and eLearning efforts globally. As OCIO communication director, Katharine supported university IT services by expanding the department's social media efforts and leading a transformation from publication-based collateral to robust online and mobile communication tools.

In addition to communication expertise, Katharine's experience includes change management and project management. Prior to joining the university, Katharine spent time in both private industry as a change management consultant with Andersen Consulting (now Accenture) and non-profit world as an education manager at the Carnegie Museums of Art and Natural History. She holds a Project Management Professional certification. She earned her bachelor's degree in speech communication from Augustana College and a master's degree in communication studies from Northern Illinois University.