A small adjustment is being made to the login page for the BuckeyeBox vendor. Osu.box.com will redirect to osu.app.box.com starting July 10, 2013. If you see the URL in your address bar change, know that this is normal.
This URL change shouldn't have much impact on your BuckeyeBox experience. Ohio State's BuckeyeBox landing page, box.osu.edu, will still direct you to the correct login page. If you have a box.com bookmark it will redirect as well, but it's always a good idea to keep your bookmarks current.
There could be some minor disruptions to your login process as your session cookies and firewall might need updating. During this time, Box could exhibit an unusual behavior such as:
- Automatically logging you out and asking you to sign back in
- Asking to verify your device (again)
- Blocked access for the web page entirely (in the case of a firewall)
These are one-time events that are simple to fix and unlikely for Ohio State users to experience. If you come across an issue described above, refer to Box's app.box.com Change and FAQ document for the solution.
You can also contact the IT Service Desk at any time for assistance with BuckeyeBox, at (614) 688-HELP(4357), ocio.osu.edu/help, or the BuckeyeBar in 60A Thompson Library (hours and other details at ocio.osu.edu/locations).