#new2osu Solutions in the Knowledge Base

Are you #new2osu? If so, you probably have a lot of questions about technology services at The Ohio State University. Lucky for you, the OCIO Knowledge Base has answers!

  1. My.osu.edu
    The most popular articles in our Knowledge Base discuss my.osu.edu. This site allows students (as well as faculty and staff) to manage their OSU digital identities. Here you can update the password associated with your name.# used for accessing systems at Ohio State. Visit the Knowledge Base to learn what you can access with your name.# and how to change the password associated with this account.
     
  2. BuckeyeMail
    Being able to check your student email account is crucial if you are #new2osu! Our Knowledge Base lists instructions for accessing BuckeyeMail via the web, Microsoft Outlook and a wide range of mobile devices and operating systems. Stay in the loop with your classmates and professors by configuring BuckeyeMail to your phone or tablet!
     
  3. Wireless
    All Ohio State students have access to the secure “osuwireless” network, which requires you to sign in with your name.# and password. The OCIO Knowledge Base provides tips for configuring your device to OSU Wireless. Students can also use “WiFi@OSU” to automatically configure their devices for the “osuwireless” network.
     
  4. Computer Equipment Advice
    If you are looking to buy a new computer or mobile device to aid in your studies, you should review the minimum computer configuration requirements. After checking with the head of your academic program about what laptops, operating systems or software are preferred for your major, visit Tech Hub to purchase what you need.
     
  5. BuckeyeBar
    If you can’t seem to find an answer online in the Knowledge Base, don’t worry. The OCIO offers walk-in face-to-face technology support as well! Visit the BuckeyeBar in Thompson Library or Tech Hub for help connecting laptops and mobile devices to email and wireless, downloading free or discounted software, speeding up a sluggish laptop, installing virus protection and other solutions to your IT needs.