IT Service Desk Now Offering 24/7 Support

The IT Service Desk now offers 24-hour support, seven days a week, for our inbound contact channels 8help@osu.edu and 614-688-4357 (8-HELP). Now, when customers have problems at 1 a.m. such as issues with a university email account or their Ohio State username and password, an IT Service Desk tech can help. Support hours for in-person technical assistance at the BuckeyeBar locations will remain unchanged. In addition, some OCIO services are supported outside of the IT Service Desk and have their own hours of operation and escalation procedures.

Ways to reach the IT Service Desk and get help:

ocio.osu.edu/selfservice

8help@osu.edu

Phone: 614-688-HELP (4357)

TDD: 614-688-8743

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