New automation speeds up email account requests

In early November OCIO introduced an automated process that will make it much faster to set up student employee (S) and organizational email accounts.

Organizational email accounts provide a university email account (i.e.,, for university units and affiliated organizations to allow multiple users to access the account. Organizations who need a new account set up can simply request an email account through OCIO’s Self Service by choosing University Email Service - Organizational Account Request. You will need to let us know:

  • The name desired as the email address (i.e.: BrutusRocks, chessclub, etc.)
  • The name.# of the account owner
  • The name.# of any additional users who need full access to this account

The request form will generate a proposed display name and email address. You can modify this address if you choose. Submit your choices and you will receive a confirmation when the email is active.

Likewise, when a new employee is hired, hiring managers can simply request a student email account (also called “S accounts”) through OCIO’s Self Service by choosing University Email Service - Student Account Request. If your department uses Instant Messaging & Presence you can also set up an account for your student employees. After creating their S accounts, reference KB5183 in our Knowledge Base for step-by-step instructions.

If you have questions, we’re here to help. Contact the IT Service Desk at 614-688-HELP (4357) or

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