The IT Service Desk is available at the BuckeyeBar during business hours and by phone at 614-688-4357 (HELP) around the clock to help you solve technology problems. When it’s time to purchase new parking passes, we generally get numerous requests for password resets. We are here to help if you need it, but often users can fix problems more quickly on their own if they have the correct information or visit our self-service site.
To continue to improve security, we plan to add BuckeyePass.multifactor authentication to eLeave and eTimesheet on September 30. We also have approval from university leadership to add BuckeyePass to CarmenCanvas later this fall. We wanted to prepare you for these upcoming changes with resources to address common concerns you may have:
At the end of July, Ohio State upgraded all university cable service to digital broadcasting and will no longer provide access to analog cable channels. Customers will not experience any interruption to cable television services. This should offer customers several benefits:
To continue to improve security, we plan to add BuckeyePass.multifactor authentication to eLeave and eTimesheet on September 30. We also have approval from university leadership to add BuckeyePass to CarmenCanvas later this fall. We wanted to prepare you for these upcoming changes with resources to address common concerns you may have:
Ohio State is in the process of migrating our email accounts from local servers to Exchange Online from Microsoft. Exchange Online will increase email storage, simplify integration with other MS Office services and improve stewardship of our resources by leveraging the high-quality cloud services that are now available.
In April, Adobe announced that Adobe Spark Premium will be FREE for higher education institutions like Ohio State. All students, faculty, and staff can access this service beginning Friday, July 1. OCIO and Enterprise Security have implemented extra security and set up the service so you can use your existing Ohio State credentials as your Adobe ID.
Over the past year, OCIO’s Data Analytics team has been tackling difficulties associated with one of the most sought after resources at Ohio State – physical space. Classrooms, meeting rooms and event spaces are plentiful, yet it can be difficult to find open spaces that will suit particular needs at a specific time.
In case you haven't noticed, Wi-Fi coverage is kind of a big deal. Football fans definitely notice if they don't have coverage at The 'Shoe – one reason why OCIO's recent proposal to the University Board of Trustees for expanding Wi-Fi received so much media attention.
We wanted to alert faculty and staff to a problem that some university users are having sending email to users with @osumc.edu email addresses. The issue resulted from a configuration change that was necessary to support the long-term roadmap of the email system, but caused some medical center email addresses that were saved (“cached”) in Outlook to become inoperative.
In March some people celebrate St. Patrick’s Day or observe Lent, but for many sports fans one event is paramount above all others – March Madness, a.k.a. the NCAA Division I Men's Basketball Tournament. It’s not unheard of for people to take vacation time from work or skip classes to be sure they can see their favorite teams shine during the dramatic wrap up of the NCAA season.
