Central Ohio is adding an area code – 380 – requiring a switch to 10-digit dialing. Callers will need to dial the area code (three digits) followed by the phone number (seven digits) for all local calls. Central Ohio added an area code to increase the number of available phone numbers; with an additional area code identical 7-digit phone numbers with different area codes can be issued in the same geographical area. 10-digit dialing can be used immediately, but it becomes mandatory across central Ohio for all local calls on Jan 30. There is no change to dialing numbers only require 5 digits on campus – if you currently use 5 digits to dial a number on campus, such as 8-4357 (8-HELP), you will continue to use five digits to dial these numbers
As of mid-January 2016, Microsoft will no longer support versions of the Internet Explorer Web browser older than IE11. Many of Ohio State's key enterprise systems have been tested with IE11 and no major issues have been discovered. However, the eReports service will require some browser modifications by desktop support staff. While the full article contains tech-heavy details that may not be meaningful to everyone, it does provide an overview of what desktop support staff will be need to do to help those who need assistance configuring their IE Web browser. Deployment of IE11 begins Monday, January 4, 2016.
Box will be discontinuing support for Internet Explorer 8 (IE 8) on December 31. As of January 2016, Microsoft will no longer support updates for IE 8, meaning that Box users on this browser will have a poor experience because certain features will not work as expected. Moreover, Microsoft will stop issuing out security patches for IE 8 making the browser vulnerable. We recommend that all Internet Explorer 8 users upgrade to Internet Explorer 10 or 11 or an alternatively supported browser in order to continue using Box after December 31.
The Internet Crime Complaint Center (IC3) has issued an alert addressing a spear phishing scam targeting university employees and their payroll accounts.
Employees should understand they may be a target of this scam and are encouraged to review the IC3 Alert for details.
Scammers are using fraudulent emails and websites to entice employees to reveal login credentials. As a result, these scammers are able to steal employee paychecks and log in to other university systems.
We are all breathing easier now that Carmen is back online. Our ODEE partners continue to provide the campus community with as much information about last week's outage as possible, as explained in the following ODEE news blog article.
There are a lot of questions surrounding the current Carmen outage. Our ODEE partners continue to provide the campus community with as much information as possible while system restoration and testing efforts continue, as explained in the following ODEE news blog article.
On Sunday, November 9, we took Carmen down for a routine maintenance task - expanding the space available for uploaded files. During that time, we encountered an error in how the different parts of the system communicate with each other and immediately stopped the task. The error was significant enough that it required us to restore from a backup copy of Carmen.
This week, a world-wide security issue was discovered called the “Heartbleed Bug.” The issue involves network software called OpenSSL, which is an open-source set of libraries for encrypting online services. The media coverage that has surrounded Heartbleed opens the door for phishing attempts, so you can expect to see more phishing emails – don’t fall for them! If you receive emails, asking you to click on a link and provide an ID and password, do not do it. Representatives from Ohio State will NEVER ask you for a password via email.
IT Community members already know that over Memorial Day weekend we will upgrade the current Human Resources (HR) and Student Information Systems (SIS) from PeopleSoft version 8.9 to the latest software available from our vendor, HR 9.2 .As you would expect, these changes will affect the data that many of our organizations rely on for operational processing and strategic planning. Redevelopment and testing of the queries and reports that use this data will be necessary. The project team will be taking steps to reduce the risk of exposure or loss of university data by improving access security. These efforts may result in technology or connection changes for you if you are a data user, but the changes are not on the critical path for this project. We are approaching this effort unit by unit, beginning with the units that use SIS and HR data the most (e.g., Enrollment Services and Undergraduate Education and the Office of Human Resources). We will make changes in other units once a preferred solution is identified.