We are all breathing easier now that Carmen is back online. Our ODEE partners continue to provide the campus community with as much information about last week's outage as possible, as explained in the following ODEE news blog article.
There are a lot of questions surrounding the current Carmen outage. Our ODEE partners continue to provide the campus community with as much information as possible while system restoration and testing efforts continue, as explained in the following ODEE news blog article.
On Sunday, November 9, we took Carmen down for a routine maintenance task - expanding the space available for uploaded files. During that time, we encountered an error in how the different parts of the system communicate with each other and immediately stopped the task. The error was significant enough that it required us to restore from a backup copy of Carmen.
This week, a world-wide security issue was discovered called the “Heartbleed Bug.” The issue involves network software called OpenSSL, which is an open-source set of libraries for encrypting online services. The media coverage that has surrounded Heartbleed opens the door for phishing attempts, so you can expect to see more phishing emails – don’t fall for them! If you receive emails, asking you to click on a link and provide an ID and password, do not do it. Representatives from Ohio State will NEVER ask you for a password via email.
IT Community members already know that over Memorial Day weekend we will upgrade the current Human Resources (HR) and Student Information Systems (SIS) from PeopleSoft version 8.9 to the latest software available from our vendor, HR 9.2 .As you would expect, these changes will affect the data that many of our organizations rely on for operational processing and strategic planning. Redevelopment and testing of the queries and reports that use this data will be necessary. The project team will be taking steps to reduce the risk of exposure or loss of university data by improving access security. These efforts may result in technology or connection changes for you if you are a data user, but the changes are not on the critical path for this project. We are approaching this effort unit by unit, beginning with the units that use SIS and HR data the most (e.g., Enrollment Services and Undergraduate Education and the Office of Human Resources). We will make changes in other units once a preferred solution is identified.
New preview experience
On Monday, December 16, starting at approximately 4 p.m. EST, Box will be migrating all BuckeyeBox accounts to utilize the new preview experience. Please note that this new preview option does NOT have the ability to print directly from the preview experience.
BuckeyeMail will be going through a minor upgrade on December 18, requiring users to take a few steps in preparation. If these steps are not taken, users may have problems logging into BuckeyeMail after the upgrade is complete.
To protect users from malicious email messages, the Office of the CIO is implementing an attachment filter service for messages sent to and from the University Email Service.
This is just a reminder that any university employee still using McAfee for virus protection should promptly uninstall the program and switch to a different antivirus solution. As of Friday August 30, 2013, the OCIO will no longer support updates for McAfee antivirus. If you are currently using a university license of McAfee, your software will not receive current updates and you will no longer be in compliance with the Client Computing Security Standard (CCSS). The OCIO offers alternative antivirus solutions at no cost.