This is just a reminder that any university employee still using McAfee for virus protection should promptly uninstall the program and switch to a different antivirus solution. As of Friday August 30, 2013, the OCIO will no longer support updates for McAfee antivirus. If you are currently using a university license of McAfee, your software will not receive current updates and you will no longer be in compliance with the Client Computing Security Standard (CCSS). The OCIO offers alternative antivirus solutions at no cost.
The BuckeyeBox service is officially launching for campus-wide use, as of today. A.box.com website still has some improvements to make. Ohio State holds high standards for accessibility and we hope to see several improvements for this tool so that persons with disabilities have a truly equal experience when using BuckeyeBox, compared to the average user.
Synching new Applications with the BuckeyeBox tool for mobile collaboration and cloud sharing is a balancing act. We want to make your work easier, more mobile and collaborative, while keeping university data secure. After testing QuickOfficePRO, we concluded that the app did not appropriately safeguard university data (and we're disappointed, too!).
A small adjustment is being made to the login page for the BuckeyeBox vendor. Osu.box.com will redirect to osu.app.box.com starting July 10, 2013. If you see the URL in your address bar change, know that this is normal.
This URL change shouldn't have much impact on your BuckeyeBox experience. Ohio State's BuckeyeBox landing page, box.osu.edu, will still direct you to the correct login page. If you have a box.com bookmark it will redirect as well, but it's always a good idea to keep your bookmarks current.
The Office of the CIO is transitioning off-campus long distance telephone service to an external vendor, CenturyLink, on July 1, 2013. OCIO Administrative Calling Card Customers can contact the help desk to facilitate the switch to the CenturyLink WorldCard, which offers reduced rates and 24/7 support.
We all know that The Ohio State University will NEVER ask for your password via email, phone, or any other method. Everyone knows that if you receive such a message, you should report it to firstname.lastname@example.org.
The IT Service Desk and BuckeyeBar are closed on university holidays when offices are closed. From December 17 through January 4, the Service Desk will be open Monday through Thursday from 7 a.m. to 7 p.m. rather than 7 a.m. to 9 p.m. Friday hours are unchanged. The Service Desk will also be closed December 22-23. Business hours for the BuckeyeBar at Thompson Library remain unchanged, with the exception of December 31, when it will close at 5 p.m.
Most divisions within the OCIO, including the BuckeyeBar, will close at 5 p.m. on November 21 for the Thanksgiving holiday and resume normal hours beginning November 24. The OCIO IT Service Desk will close at 6 p.m. on Wednesday, resuming normal hours on Sunday.
As OCIO continues to improve the campus wireless network for high performance Wi-Fi technology, OCIO is disabling support for 802.11b devices on December 16, 2012. Supporting these legacy devices degrade the wireless performance for 802.11g and 802.11n devices. Current 802.11b wireless users must obtain an 802.11n wireless network adapter or upgrade their hardware.
For questions, contact the IT Service Desk at 688-HELP (4357).
Being an Ohio State staff member gives you access to lots of cool things, and iTunes U is one of them. While iTunes U is actually free to all users, at OSU you have the added benefit of working with the local experts at Digital First, who can help you build your own course to share with the world or guide you in your own learning.