Our new Chief Information Security Officer Helen Patton is starting with the basics – data control, which is primary focus of any security strategy. She aims to create a strong foundation for our security by ensuring we perform the most fundamental tasks extraordinarily well – from maintaining a thorough inventory system, to following best practices for patch and version control, and keeping all secure software.
Studies show that about 29% of security breaches involve emails that contain malicious links or attachments that, when clicked, give the attacker a foothold in the victim’s network. A key goal of the university email migration project is to safeguard against these attacks. With 52% of users on campus migrated, this project represents a huge step toward securing university information.
It’s hard to believe that we launched the Digital First initiative barely a year ago. During that time, we have worked with individuals and departments across campus to advance technology enhanced learning. Much has happened since May 2012, and we are so proud of all of the amazing work being done across campus. At the start of the academic year the groundswell of interest in technology-enhanced learning generated interest across the campus, the city, the state, and the nation.
Creating a positive customer experience is at the core of every OCIO service. Taking cues from large, well-known brands who began solving their customers' problems via Twitter, we recognize that our users’ expectations have changed. Some of them want their issues addressed where they’re already spending their time – on social media.
It’s this time of year when tens of thousands of Ohio State applicants anxiously await their acceptance letters from The Ohio State University. This year there are significantly more prospective students checking their mailboxes for our correspondence, in part due the university’s transition to the Common Application. The OCIO partnered with the Offices of Undergraduate and First Year Experience to implement this system, joining nearly 500 institutions, including all the Ivy League institutions and several international universities, who use the Common App.
I paid for much of my college education by working evenings and weekends in nightclubs and restaurants where I picked up the term “86”. Sentences like, “86 the fries for the corner table” are commonplace for waiters. For you non-waiter folks in the group, “86” means, “to get rid of something” or “stop usage”. With that in mind
With more than half our users transitioned to a single, common email platform, we are proud to report that people have been pleased with both the smoothness of the process and the benefits of the result. To keep up the positive momentum, we are continuing to work with the university’s IT advisory groups and listening to your feedback to provide an e-mail service that meets the needs of both current and future users. Recently, feedback led us to increase storage to 1G and begin offering unlimited secondary (archive) storage. We value your input and continually welcome suggestions for improvement.