Category: Services

The Office of the Chief Information Officer (OCIO) will be performing wireless network maintenance on Sunday, July 14, between midnight and 4:30 a.m. at several locations on Columbus campus. Each building may experience a brief outage (generally less than 15 minutes) when being migrated to the new core.

Questions regarding this planned maintenance should be directed to the IT Service Desk by calling 614-688-4357 (HELP) or visiting Self Service. Please reference change number CHG0044825.

The Office of the Chief Information Officer (OCIO) will be performing network maintenance on Sunday, July 7, between midnight and 3 a.m. This planned maintenance will affect network connectivity at the following locations:

OCIO released a new mobile email solution, Outlook Mobile for iOS and Android, on Friday, June 21. This mobile application provides security protections, while smoothly integrating with Microsoft Office 365 applications.

The Office of the Chief Information Officer (OCIO) has been continuously working to improve wireless connectivity at Ohio State. Hundreds of access points have been added throughout the academic year, and the Wireless Expansion project has even more work planned for this summer.

Whether you’re looking for expert help or gearing up to fix the problem yourself, the IT Self Service site -- go.osu.edu/it -- has everything you need to access the right technology resources. The new page is visually updated and new features to help you find things more easily.

The new site was built after extensive research and useful feedback from users like you. On the home page you will find our most popular features:

BuckeyePass is Ohio State’s method of multi-factor authentication. This security significantly decreases your risk of being a victim of hacking and identity theft. Having BuckeyePass means cybercriminals now need to have two different items to access your information—something you know (your password) and something you have (like your smartphone).

If you have group affiliations that allow you to access specific university applications, you’ll benefit from our new Self-Service feature. Self-Service will simplify and speed up the process for requesting access to new groups or removal from a group.

The university provides access to certain applications based upon your group affiliation. Applications include things like motor pool access, JAMF administration, Citrix XenApp, EDM, WOSU allegiance application, childcare applications and many others.

Office 365 is a versatile product, and we are continually reviewing its applications to determine which ones meet our security requirements. We recently enabled enabling Yammer, To-Do, Whiteboard and FindTime for all students and university employees (excluding Med Center, as they have different security requirements). To access these new tools, visit http://office365.osu.edu/. 

On Friday, February 15, eSignature training within BuckeyeLearn will be replaced with an updated eSignature training course.

Ohio State recently added Adobe Creative Cloud Service to our library of site-licensed software(link is external), a collection of software OCIO offers to the university community at no cost.