The IT Service Desk is available at the BuckeyeBar during business hours and by phone at 614-688-4357 (HELP) around the clock to help you solve technology problems. When it’s time to purchase new parking passes, we generally get numerous requests for password resets. We are here to help if you need it, but often users can fix problems more quickly on their own if they have the correct information or visit our self-service site.
Tech Community News
To continue to improve security, we plan to add BuckeyePass.multifactor authentication to eLeave and eTimesheet on September 30. We also have approval from university leadership to add BuckeyePass to CarmenCanvas later this fall. We wanted to prepare you for these upcoming changes with resources to address common concerns you may have:
At the end of July, Ohio State upgraded all university cable service to digital broadcasting and will no longer provide access to analog cable channels. Customers will not experience any interruption to cable television services. This should offer customers several benefits:
The latest edition of the Enterprise Project Digest was shared with the Ohio State community to provide updates about the project’s work. Check out the EP Digest archive to read the full July issue. Highlights of this issue: (1) The Enterprise Project is integrating new workplans with established strategies to reflect the recent scope additions and revised charter; (2) See the latest peer institution list (including many R1 institutions) who are also in the midst of implementing Workday; and (3) Change Network fully established.
The Enterprise Project Digest is distributed monthly, and those who are interested in additional information are encouraged to subscribe.
The latest edition of the Enterprise Project Digest was shared with the Ohio State community to provide updates about the project’s work. Check out the EP Digest archive to read the full June issue. Highlights of this issue: (1) Additional project scope items that will enhance business capabilities and user experience through technology and process improvements have been approved by Executive Sponsors; (2) Group spotlight on the project’s Organizational Change Management Team; and (3) Change Coordinator Kelly Scheiderer, an administrator for the Ross Heart Hospital and University Hospitals, recently received with the Distinguished Staff Award.