Hours

Phone and E-mail Hours

Full-service phone and e-mail hours are adjusted to accomodate varying call flow at different points in the academic year. Extended hours outside standard phone hours are available for password resets and outage reporting.

See Locations for details about hours of operation for the Walk-in IT Service Desk and BuckeyeBar.

Autumn and Spring Term

  • Monday - Thursday: 6:30 a.m. to 8 p.m.
  • Friday: 6:30 a.m. to 6 p.m.
  • Saturday: Noon to 5 p.m. (non-holidays)
  • Sunday: 3 p.m. to 8 p.m. (non-holidays)

Summer Term and Break Weeks

  • Monday - Thursday: 6:30 a.m. to 7 p.m.
  • Friday: 6:30 a.m. to 6 p.m.
  • Saturday: Noon to 5 p.m. (non-holidays)
  • Sunday: 3 p.m. to 8 p.m. (non-holidays)

Holidays and Closings

The IT Service Desk is closed on University Holidays when offices are closed, most of which are listed in the Academic Calendar. For information on specific changes to regular hours due to university holidays, please see the Help & Support homepage — holiday notices are posted below the Knowledge Base search.