Pay your monthly bill with our Debit Payment Service.
How the Service Works
Instead of writing a check each month, the amount of your payment is automatically debited from your checking account and credited to your account. The transfer is made electronically once a month through the same payment network the Federal Government has used for years for direct deposit of Social Security payments.
The transfer of funds occurs on the 10th business day of each month for all customers choosing this payment method. In addition, you will receive an e-mail notification each month when the billing statement goes out indicating the amount that will be debited from your checking account on the fund transfer date.
It is that simple. You do not have to worry about making your payment on time; this service will do it for you. There is also no chance of your payment being lost or stolen. Even better, the service is free, and you save the cost of postage.
The Debit Payment Service is offered in addition to these other acceptable payment forms (personal check, money order, major credit cards, and BUCK ID) and methods:
How to Sign Up for the Service
To be eligible for our Debit Payment Service, you must not owe any past due amount on your account. To take advantage of this convenient service, you will need to complete a Debit Payment Authorization Form (pdf). In addition to completing the form, you will also need to attach a blank, voided personal check that contains your pre-printed bank information. Both items should be either faxed to 614-688-3425, or mailed to:
ATTN: Billing Dept.
320 W. 8th Avenue
Columbus, OH 43201
When mailing from off campus, please make sure that you include the proper postage.
NOTE: When signing up for the Debit Payment Service, you accept any penalties or fees that may be charged due to insufficient funds in your depository or bank account at time the debit payment transaction takes place. We assess a $25.00 fee for insufficient funds. Additionally, if at any time during the billing month you exceed your credit limit, you will need to make an additional payment in another manner (i.e., check, money order, major credit card) to restore service and bring your account below the credit limit.
How to Cancel Debit Payment Service
To stop using the Debit Payment Service, you will need to send a written notice, via e-mail, fax (614-688-3425), or regular mail (using address listed above). Please provide the customer name and account number as part of your request. You should allow up to two weeks for your cancellation request to be processed.