Below are the hours of availability for Ohio State's administrative systems.
Some systems, such as CarmenCanvas or university email, are available around the clock and require maintenance to be performed during a specific maintenance window of Sunday mornings between midnight and 3 a.m.
In the event of extended or unexpected downtime, updates will be posted to the System Status page.
Workday
Workday includes university human resources, payroll, finance and supply chain functions and is available 24 hours a day, 7 days a week, except 2 a.m. to 6 a.m. Saturdays.
Workday also has a schedule of extended planned maintenance times. See the schedule below.
| Date | Type of Maintenance | Planned Downtime |
|---|---|---|
|
Saturday, January 23, 2021 |
Quarterly |
2 a.m. to 2 p.m. ET |
|
Saturday, February 20, 2021 |
Monthly |
2 a.m. to 10 a.m. ET |
|
Saturday, March 13, 2021 |
Feature release 1 (2021R1) |
2 a.m. to 10 a.m. ET |
|
Saturday, April 10, 2021 |
Monthly |
2 a.m. to 10 a.m. ET |
|
Saturday, May 22, 2021 |
Quarterly |
2 a.m. to 2 p.m. ET |
|
Saturday, June 12, 2021 |
Monthly |
2 a.m. to 10 a.m. ET |
|
Saturday, July 17, 2021 |
Quarterly |
2 a.m. to 2 p.m. ET |
|
Saturday, August 14, 2021 |
Monthly |
2 a.m. to 10 a.m. ET |
|
Saturday, September 4, 2021 |
Monthly |
2 a.m. to 10 a.m. ET |
|
Saturday, September 11, 2021 |
Feature release 2 (2021R2) |
2 a.m. to 6 a.m. ET |
|
Saturday, October 16, 2021 |
Quarterly |
2 a.m. to 2 p.m. ET |
|
Saturday, November 20, 2021 |
Monthly |
2 a.m. to 10 a.m. ET |
|
Saturday, December 11, 2021 |
Monthly |
2 a.m. to 10 a.m. ET |
Student Information System (SIS) and Student Self Service
The system is available 24 hours a day, 7 days a week, except Sundays from Midnight to 11 a.m.
Tableau
The system is available 24 hours a day, 7 days a week. Note: Fridays from 6 p.m. to 8 p.m. is a maintenance window that is used for upgrades and patches.
SQL Server Reporting Services (SSRS)
The system is available 24 hours a day, 7 days a week. Note: Fridays from 6 p.m. to 8 p.m. is a maintenance window that is used for upgrades and patches.
Collibra
The system is available 24 hours a day, 7 days a week, except for the 7 a.m. to 11 a.m. maintenance window during the last Sunday of the month.
eReports
The system is available:
- 7 a.m. to 7 p.m. – Monday through Friday
- 7 a.m. to 7 p.m. – Saturday
- 1 p.m. to 11:59 p.m. – Sunday
BuckIQ
The system is available:
- 7 a.m. to 11:59 p.m. – Monday through Friday
- 7 a.m. to 7 p.m. – Saturday
- 1 p.m. to 11:59 p.m. – Sunday