Frequently Asked Questions

We are indebted to Indiana University and Miami University for previously published web pages upon which some of the design elements of the information below is based. Important: The Microsoft Campus Agreement in this FAQ covers software licensed campus-wide at OSU for use on OSU-owned equipment for OSU business. The Personal Use Program refers to software which may be purchased by faculty, staff and students with their funds for personal use on their owned computer.

• Why did The Ohio State University seek to establish Microsoft Campus Agreement?
   
• How did The Ohio State University establish the Microsoft Campus Agreement?
   
• Who is eligible to receive the Microsoft software?
   
• Who is not eligible?
   
• Where can the products covered by the Campus Agreement be used?
   
• Can students take the software home for personal use? Can faculty and staff?
   
• If I had an illegal copy of the software prior to the signing of the Campus Agreement, is my software now considered a legal copy?
   
• What are the implications of graduating or otherwise leaving OSU?
   
• What if I just graduated or just terminated employment with OSU?
   
• How and where can I get the products?
   
• How long is the Campus Agreement going to last?
   
• How is the Campus Agreement being paid for?
   
• What kind of support is available for the use of these products?
   
• What happens when Microsoft releases new products or new versions?
   
• Can I exchange older versions of media in the Campus Agreement for newer versions when they come out, or do I have to purchase the new media?
   
• What about products that are not included in the Campus Agreement? Can departments acquire additional products for OSU-owned equipment?
   
• Does the agreement give me the ability to move to a new version of the operating system when it does come out?
   

• The Campus Agreement comes with Office 2007 for Windows. I want to continue to use Office 2003 for now; can I do this?

• Does Campus Agreement mean I can omit buying Microsoft Office software when I purchase a new computer?
   
• What media do faculty and staff need for Work-at-Home installation of Campus Agreement software?

• Will users be required to register their Personal-Use-Media media version of software to insure that the software does not stop running after 50 uses?

• If the user does not register software on Personal-Use-Program media before the 51st launch of the software, what options are there?

• Will a user be allowed to receive more than one copy of Personal-Use-Program media in the event of media corruption, etc.?

• What do I do if I have a licensing key for Personal-Use-Program media that is invalid?

• Can users register Personal-Use-Program media products with Microsoft in any way other than online?

• What about computer upgrades within the same platform? Will the Personal-Use-Program media CD have to be reordered?