OCIO technology poll data collected in 2015 showed us that 70% of survey respondents are satisfied with OCIO services overall. This increase over 2014 results is great news, but there is always room to improve. The comments collected from last year's survey helped prioritize many service enhancements that included moving to 24/7 support for our IT Service Desk, upgrading our BuckeyeBox service to offer unlimited storage and revamping backend functions of the Ohio State app. If you receive a forthcoming invitation to the 2016 survey, please take the opportunity to share your feedback and let your voice be part of the exciting changes.
On February 9, Microsoft will begin to push automatic upgrades of Office 365 ProPlus 2016 to students currently using copies of Office 365 ProPlus 2013 for Windows installed via the Student Advantage/Office 365 Software Portal. This process will take a couple months as Microsoft will only be pushing the upgrade to 1–5% of the student population each day. Unfortunately, we have no way of knowing when someone will receive the upgrade.