IT Help and Support

Phone and Online Support

The IT Service Desk offers 24-hour supportseven days a week.

 

In-Person Support

Columbus

BuckeyeBar at Thompson Library

1858 Neil Ave Mall - 60A

Monday - Friday: 9 a.m. - 6 p.m.

Lima

BuckeyeBar

340 Galvin Hall

Monday - Friday: 9 a.m. - 4 p.m.

Phone: 567-242-7444 

Mansfield

BuckeyeBar at Bromfield Library (Conard Hall)

1660 University Drive

Open By Appointment. Visit go.osu.edu/BBarMans to schedule an appointment.

The Mansfield Staff & Faculty Help Line provides rapid response for employees with urgent technological needs: 419-755-4357 (HELP)

Marion

BuckeyeBar

220 Marion Campus Library (LC)

Monday - Thursday: 8 a.m. - 8 p.m.
Friday: 8 a.m. - 5 p.m.

Phone: 614-688-4357 (HELP)
Support for device Wi-Fi connectivity, university-provided software installation or Digital Flagship device support

Newark

55 Hopewell Hall Help Desk

Monday - Friday: 8 a.m. - 5 p.m.
Phone: 740-366-9244

 

Warner Welcome Desk

Closed through summer
Phone: 740-366-9244

Wooster

BuckeyeBar at ATI Library

Monday - Friday: 9 a.m. - 11 a.m. and 1 p.m. - 3 p.m. (closed during breaks and holidays)
Phone: 614-514-4848 (IT4U)

 

IT Service Desk at Research Services

Monday - Friday: 8 a.m. - 5 p.m.

 

Accessibility Help Line

The Accessibility Help Line is dedicated to assisting faculty, staff, students and sponsored guests who encounter accessibility issues with any of the systems or applications maintained by the Office of Technology and Digital Innovation.

Phone614-292-5000