August User Statistics for University E-Mail Service

The University E-Mail Service uses Exchange 2010 and delivers an integrated messaging and calendaring service to faculty and staff. The following reports contain the Office of the Chief Information Officer (OCIO) monthly statistical  summary of University E-Mail Service, and are provided each month.

Client Access Availability Report August 2012
This report provides the total messages delivered to mailboxes currently on the Exchange system, as well as those routed through the system to faculty, staff and students that deliver (forward) their e-mail to another university or non-university service (i.e.,,, etc.). It shows the availability of the individual components involved with client access to the Exchange 2010 service. The Service Level Agreement (SLA) target is 99.9%. The total availability reflects the percentage of all the components that were available based on the 99.9% SLA.

Exchange Mail Flow Report August 2012
This report shows how many total messages were sent to the domain, the number of messages that were classified as spam, and the number of messages that were delivered. University Gateway Anti-Spam Services filter all messages sent to accounts and delivers only those that are not perceived as spam.

University Gateway Anti-Spam Services July 2012
The Office of the Chief Information Officer (OCIO) is replacing the current CanIT anti-spam service with Forefront Online Protection for Exchange (FOPE). FOPE is a cloud-based service that will protect the university’s inbound and outbound e-mail from spam, viruses, and phishing scams. The first step, routing outbound traffic through FOPE, was taken September 1, and it was fully implemented by September 22.  Please read the following article for more information

To access related articles, select the "e-mail report" tag in the tag panel on the right side of the screen. For additional information, contact Brant Thomas, OCIO Senior Manager of Enterprise Messaging, at

Tagged with: 
Posted in: