Updates Coming to BuckeyeBox 12/16

New preview experience

On Monday, December 16, starting at approximately 4 p.m. EST, Box will be migrating all BuckeyeBox accounts to utilize the new preview experience. Please note that this new preview option does NOT have the ability to print directly from the preview experience.

To print, you will first need to download the document using the download button in the upper right hand corner, open the downloaded file and then print it from its native application. Box will return the print feature to the preview experience at a later date, hopefully late January or early February.

One other thing to point out is that Internet Explorer 8 or earlier will NOT utilize the new preview, but if a user switches to a more modern version or a different browser they should see the new preview. Please follow What Browsers does Box officially support to read more about the supported browsers. Knowledge Base help is available at BuckeyeBox Preview Experience and additional information can be found at the Box Product Blog.

Box Sync 4.0 Information

Box Sync 4.0 has a new efficient algorithm that is built to scale, and provides users with improved performance and reliability. More information and complete documentation of Sync 4.0 can be found here: https://support.box.com/hc/en-us/sections/200142218-Box-Sync-4-0

What you need to know:

If the files on a user’s desktop in Sync 3.X aren’t completely in sync with what’s on the Box website, Box Sync 4.0 uses what’s on the website as the starting point and puts any additional/edited content on a user’s desktop in a new “My Box Files [Backup]" folder. That way no work is lost, and users can decide which of those files need to be moved over to Sync 4.0 and updated as well on the web app. More details on this can be found here: https://support.box.com/hc/en-us/articles/200852697-How-do-I-upgrade-from-Sync-3-to-Sync-4-

Other useful documentation on Sync 4.0

Customizing the Sync folder location: https://support.box.com/hc/en-us/articles/200852947

How to sync subfolders: https://support.box.com/hc/en-us/articles/200874588-How-do-I-sync-subfolders-in-Sync-4-

Proxy support: https://support.box.com/hc/en-us/articles/200521098

Additional FAQs: https://support.box.com/hc/en-us/articles/200919346-Box-Sync-4-0-FAQs

Differences from Sync 3.X: https://support.box.com/hc/en-us/articles/201084243-What-features-from-Sync-3-have-been-removed-in-Sync-4-


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