Amazon Web Services (AWS) is expanding support for existing Ohio State AWS users(link is external) and for Ohio State employees interested in learning more about AWS. Starting Wednesday, Dec. 4, the AWS Support Team assigned to Ohio State will host weekly “AWS Remote Office Hours” every Wednesday from 3 to 5 p.m.
Author: Beth Varcho
Some of our users have recently reported seeing a widely-used Username and Password scam that cybercriminals are using to extort money from recipients. Our email security software has been stopping these messages and sending a follow up notification that a malicious email has been contained. But cybercriminals change tactics regularly, so we wanted you to be aware in case a message gets through our defenses.
A common email security tip warns recipients against replying to emails from senders that they don’t recognize. For that reason, we want to make you aware that we are changing our IT Service Desk email.
Beginning on October 13, everyone who uses eTimesheet to record time, including student employees, should record start time and end time, as well as time-out to lunch and time back in, if a lunch break is taken.
Requiring users to record a lunch break ensures payroll accuracy. Be sure to pay close attention to “AM/PM” selections. Incorrect “AM/PM” selections could result in over or underpayment of hours worked and overtime
Next month, Chief Information Security Officer Helen Patton will be part of a professional panel of women in technology at the Illuminate 2019! Event on Wednesday, Oct. 9 from 5-9 p.m. The free event is open to any adult or teen interested in networking within the Columbus technology community, but registration is required.
Several years ago, Ohio State formed contracted with Box.com for a cloud storage and collaboration solution. Once we added some security and set up unlimited storage, we launched the BuckeyeBox for all Ohio State users
Unlimited Storage: What You Need to Know
The IT Service Desk is available at the BuckeyeBar during business hours and by phone at 614-688-4357 (HELP) around the clock to help you solve technology problems. At the beginning of the term we get numerous requests for password resets. We are here to help if you need it, but often users can fix problems more quickly on their own if they have the correct information or visit our self-service site.
Microsoft is making changes over the next several months that will affect users that access Outlook on the Web (OWA). Here's a summary:
OCIO released a new mobile email solution, Outlook Mobile for iOS and Android, on Friday, June 21. This mobile application provides security protections, while smoothly integrating with Microsoft Office 365 applications.
Whether you’re looking for expert help or gearing up to fix the problem yourself, the IT Self Service site -- go.osu.edu/it -- has everything you need to access the right technology resources. The new page is visually updated and new features to help you find things more easily.
The new site was built after extensive research and useful feedback from users like you. On the home page you will find our most popular features: