Author: Beth Varcho

Have you ever received a “tech support” call from Microsoft that just didn’t seem on the level? Do you regularly receive emails that may as well have SCAM in the subject line?  If you are comfortable with technology and use it frequently, you probably know what to look for and how to protect against most cyber-schemes. However, you probably have friends and family that are not comfortable and who may miss tell-tale signs that seem obvious to you.

Most people know that using strong and unique passwords is the best way to protect your information, but how can you remember all of them? Password managers are the solution to remembering the strong and unique passwords you set for every account.

If you are a student or an employee of Ohio State, you already have free access to Office Online and BuckeyeBox, with unlimited storage thanks to the university. Put the two together and you have a winning combination.

In addition to securing systems, information security professionals must respond to security incidents resulting from a loss or breach of information caused by unsafe habits of workplace staff.

The IT Service Desk is available at the BuckeyeBar during business hours and by phone around the clock to help you solve technology problems. At the beginning of term, we generally get numerous questions about the same few services. We are here to help if you need it, but often users can fix problems more quickly on their own if they have the correct information. Below are solutions to some of the most common problems.

Whether you’re looking for expert help or gearing up to fix the problem yourself, the IT Self Service site -- go.osu.edu/it -- has everything you need to access the right technology resources. The new page is visually updated and new features to help you find things more easily.

The new site was built after extensive research and useful feedback from users like you. On the home page you will find our most popular features:

Wrapping up the summer with a last-call vacation? What would you do if your phone decides to make a splash when you are poolside? There’s nothing worse than losing all your data – photos, contacts and lists – because your device is hacked, lost, stolen or destroyed. Back up your assets for a faster recovery.

Whether you’re a Newb, a Wizard or even a Ninja, a cybercriminal can take all the fun out of gaming by luring you into downloading software or clicking a link that infects your computer and exposes your personal info. You can still enjoy gaming with players across the globe by following basic security practices like applying strong passwords, keeping your system current and using common sense (don’t click on weird sh*t).

On June 14, OCIO will be enabling the new Box user interface. We’ve published an article in our Knowledge Base, article KB05374 with resources for navigating the new design. You can preview this new interface by enabling it for your BuckeyeBox account now.

The updated interface is designed to create a simpler, more user-friendly experience. Improvements include:

People lose mobile devices. Sometimes they get stolen. They can also be hacked. So we need Enterprise Mobility Management (EMM), and Enterprise Security has reviewed solutions that can work for a widely disparate group of business units, colleges, faculty and staff.